Frequently asked questions
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Yes. Mulberry silk is naturally hypoallergenic, and gentle on skin and hair. Its smooth, low-friction fibers minimize sleep lines, protect hair from breakage and frizz, while keeping your skincare on your face and not your pillow.
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No, we currently ship within Canada (excluding territories). U.S. shipping is coming soon.
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Shipping is CA$15, or free on orders over CA$100. All duties are included, so what you see at checkout is exactly what you’ll pay. No hidden fees, no surprises.
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Orders within Canada (excluding territories) typically arrive within 1–5 business days after processing.
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You may cancel your order within 24 hours of purchase, provided it hasn’t been processed or prepared for shipping.
After that, we begin processing and can no longer make changes. No refunds or cancellations will be accepted past the 24-hour window, we appreciate your understanding.